T & C’s

This website is operated by CALEÑO Drinks Ltd. Throughout the site, the terms “we”, “us” and “our” refer to CALEÑO Drinks Ltd. CALEÑO Drinks Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without
notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting
the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services,
resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail
address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been
modified or updated.

STANDARD TERMS AND CONDITIONS

Competition details form part of these terms and conditions.

Entry is open to residents of the UK except employees (and their families) of Caleño Drinks and their agents, the suppliers of the prizes and any other companies associated with the competitions.

The entrant(s) must be aged 18 or over. Proof of identity and age may be required.

Use of a false name or address will result in disqualification.

Entries that are incomplete, illegible, indecipherable, or inaudible (if made by phone) will not be valid and deemed void.

All entries must be made directly by the person entering the competition.

Entries made online using methods generated by a script, macro or the use of automated devices will be void.

No responsibility can be accepted for entries lost, damaged or delayed in the post, or due to computer error in transit.

Prizes are subject to availability and the prize suppliers’ terms and conditions.

The promoters reserve the right to amend or alter the terms of competitions at any time and reject entries from entrants not entering into the spirit of the competition.

In the event of a prize being unavailable, the promoter reserves the right to offer an alternative prize of equal or greater value.

Unless stated otherwise the winner(s) will be drawn at random from all correct entries received by the closing date stated within the promotional material.

Reasonable efforts will be made to contact the winner(s). If the winner(s) cannot be contacted, or are unable to comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random, or in the event that the promotion is being judged the Promoter reserves the right to offer the prize to the runner(s)-up selected by the same judges.

Confirmation of the prize will be made in writing by email or via Direct Message to the winner(s).

Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.

Where applicable, the decision of the judges is final based on the criteria set out in the promotion and no correspondence will be entered into over this decision.

Competitions may be modified or withdrawn at any time.

The provider of the prize is specified within the promotional material

In the event of a discrepancy between these standard terms and conditions and the details in the promotional material (or any other terms and conditions provided/referred to at the time of entry), the details of the promotional material (and any other terms and conditions provided/referred to at the time of entry) shall prevail

Caleño x Gousto Competition

• Promotion runs from 12:00 26.12.22 until 23.59 26.01.23
• Entrants must complete the form via our Facebook or Instagram advertising
• 1 (one) winner (“winner”) will be drawn from the entrants at random and contacted via email within a week of 27.01.23
• The “winner” will receive x1 Caleño 50cl Dark & Spicy and x1 Caleño 50cl Light & Zesty. (“Caleño prize”)
• The “winner” will also receive x2 months of free Gousto (4 person box) (“Gousto prize”)
• These prizes are not exchangeable or refundable.
• The “winner” will be contacted via the email they submitted on the form (“email). The email will request their delivery address to send the “Caleño prize”. The “email” will also provide instructions on how to redeem the “Gousto Prize”
• The “winner”’s deadline to redeem the “Gousto Prize” by following the instructions provided on the “email” is 28.02.23
• Once the “Gousto prize” has been redeemed, you’ll be enrolled into a flexible subscription with the option to pause, skip or cancel at any time.

WIN A HOLIDAY Competition

• Promotion runs from 12:00 01.01.23 until 23.59 28.02.23
• Valid entrants (“entrants”) must…
  • Submit their application via an online form (“online form”) found the following URLs (accessible via QR codes across Caleño signage throughout the promotion):
    • https://calenodrinks.com/win-a-holiday/
    • https://calenodrinks.com/win-a-holiday-postcard/
    • https://calenodrinks.com/win-a-holiday-events/
  • OR send a letter or postcard containing the entrants’ full name, email address and date of birth to the following address before the promotion end date:
    • FAO, Caleño Drinks Marketing, Clockwise Bristol, Finzels Reach, Generator Building, Counterslip, Bristol BS1 6BX 
  • The “online form” must have all fields completed in order to be valid. The opt-in tick box to join our email database however is optional, and isn’t necessary in order to be a valid entrant
  • “Entrants” must be of the age of 18 or over
  • No purchase is necessary for “entrants” to be valid
• 1 (one) winner will be drawn at random on the 1st March (“winner”) by the Caleño Marketing team to organise the redemption of their prize (“prize)
• The “winner” will be contacted via the email address they submitted on the form (“email). If the “winner” does not respond to the “email” to accept the “prize”, a new “winner” will be drawn at random 7 (seven) after the date of the original “email” sent to the “winner”.
• The “winner”s “prize” is a voucher from an agreeable supplier to the value of £1000 GBP (“supplier”). The “supplier” will be agreed between the “winner” and the Caleño Marketing team via email communication. 
• The “prize” may be delivered to “winner” via email or by post, depending on the agreeable supplier.
• The “prize” is not exchangeable or refundable.
• Caleño Drinks Ltd cannot  accept responsibility after the provision of voucher

• Promotion runs from 12:00 01.01.23 until 23.59 15.01.23
• Enjoy 20% off your order from www.calenodrinks.com 
• To redeem, enter the code ‘HITREFRESH20’ at the checkout
• Exclusions apply. Promotion cannot be redeemed against the ‘Caleño Taster Box’
• Promotion cannot be used with other promotional codes at the checkout.
• 20% off your order cannot be exchanged for cash or vouchers

• Promotion runs from 12:00 26.12.22 until 23.59 31.01.23
• Enjoy 20% off your order from www.calenodrinks.com 
• To redeem, enter the code ‘JANUARY25’ at the checkout
• Exclusions apply. Promotion cannot be redeemed against the ‘Caleño Taster Box’
• Promotion cannot be used with other promotional codes at the checkout.
• 25% off your order cannot be exchanged for cash or vouchers

‘JANUARY5’ – £5 Off Promotion

• Promotion runs from 12:00 26.12.22 until 23.59 31.01.23
• Enjoy £5 off your order from www.calenodrinks.com 
• To redeem, enter the code ‘JANUARY5’ at the checkout
• Exclusions apply. Promotion cannot be redeemed against the ‘Caleño Taster Box’
• Promotion cannot be used with other promotional codes at the checkout.
• This £5 offer cannot be exchanged for cash or vouchers

PATCH20’ – 20% Off Promotion

• Promotion runs from 12:00 26.12.22 until 23.59 28.02.23
• Enjoy £5 off your order from www.calenodrinks.com 
• To redeem, enter the code ‘PATCH20’ at the checkout
• Exclusions apply. Promotion cannot be redeemed against the ‘Caleño Taster Box’
• Promotion cannot be used with other promotional codes at the checkout.
• This 20% off offer cannot be exchanged for cash or vouchers

• Promotion runs from 00:00 01.04.23 until 23:59 28.04.2023
• Valid entrants (“entrants”) must…
  • Submit their application via an online form (“online form”) found the following URLs (accessible via QR codes across Caleño signage throughout the promotion):
    • https://calenodrinks.com/win-a-shakira-hen-party
  • OR send a letter or postcard containing the entrants’ full name, email address and date of birth to the following address before the promotion end date:
    • FAO, Caleño Drinks Marketing, Clockwise Bristol, Finzels Reach, Generator Building, Counterslip, Bristol BS1 6BX 
  • The “online form” must have all fields completed in order to be valid. The opt-in tick box to join our email database however is optional, and isn’t necessary in order to be a valid entrant
  • “Entrants” must be of the age of 18 or over
  • No purchase is necessary for “entrants” to be valid
• 1 (one) winner will be drawn at random on the 2nd May 2023(“winner”) by the Caleño Marketing team to organise the redemption of their prize (“prize)
• The “winner” will be contacted via the email address they submitted on the form (“email). If the “winner” does not respond to the “email” to accept the “prize”, a new “winner” will be drawn at random 5 (five) after the date of the original “email” sent to the “winner”.
• The prize is to take place, subject to availability, by 31st December 2023.
• The “winner”s “prize” is for Shakira, our Party truck, to attend your Hen or Bridal shower party, deliver up to 75 non alcoholic cocktails over 2 hours, whilst hosting a fiesta with Limbo stick competitions, Salsa dancing and Colombian style celebrations. 
• The date is to be chosen and agreed upon by the “winner” and “Caleño Drinks Ltd”.
• The prize is to take place in the United Kingdom. 
• We apologise if Shakira is not available on your chosen date, however will be able to send cocktail kits and contents up to the value of £500 to your Hen or Bridal shower event if this is the case. 
• The “winner” will also receive 6 goodybags, for their bride tribe. 
• The “prize” is not exchangeable or refundable.
• Caleño Drinks Ltd cannot  accept responsibility after the booking of the “Prize”.